Staying in control while you play at SpinFin
Gambling should cost you only what you decided to spend in advance. If it stops feeling like that, stop and use one of the tools below. Below are the controls SpinFin offers, the warning signs to watch for and where to find help.
Players must be 18 or over.
Five questions to ask before you deposit
Before putting money in, decide the answers to these:
- How much can I lose without it touching rent, bills or savings?
- How long will I play today?
- What will I do when that amount or time is reached?
- Am I playing to win back a loss?
- Would I be comfortable if someone close to me saw my account history?
If the answer to the fourth is yes, stop for the day. Chasing losses is one of the commonest ways for a small loss to become a large one.
The six controls SpinFin offers
SpinFin gives its players these controls.
| Tool | What it does | When it helps |
|---|---|---|
| Deposit limits | Cap deposits daily, weekly or monthly | Keeps a budget fixed before you play |
| Betting limits | Control the maximum amount wagered | Stops stakes creeping up after a loss |
| Time limits | Restrict how long a single session lasts | Ends a session you meant to be short |
| Reality checks | Tell you how long you have been playing | Brings a long session to your attention |
| Account history | Lets you review your complete gambling activity | Shows what you actually spent |
| Self-exclusion | Blocks access to your account, temporarily or permanently | Gives you a firm break |
Set the limits when you open the account, not after a bad run. A limit chosen calmly is easier to keep than one chosen in the middle of a losing streak.
Bonuses and the urge to play more
A welcome offer such as 100% up to €500 (£421.93) with 200 free spins can make a bigger deposit look sensible. The bonus comes with 40 times the bonus amount in wagering within 10 days, so a €100 (£84.39) bonus means €4,000 (£3,375.40) of bets and the time pressure is real. Moving a deposit from €20 (£16.88) to €500 (£421.93) to reach the full match multiplies the money at risk 25 times. Do not raise a deposit to reach a bonus, and do not keep playing just to meet a deadline. A bonus you let expire costs less than a loss you chased.
Signs that gambling is becoming a problem
Watch for these changes in your own play:
- spending more than you planned, or more often than you planned;
- borrowing, or using money meant for something else;
- hiding how much you play from people close to you;
- feeling restless or low when you are not playing;
- thinking about the next session during work or family time;
- playing to escape stress rather than for fun.
One of these on its own deserves attention. Several together are a reason to take a break and talk to someone. If you recognise two or more, set a deposit limit or a time limit today rather than next week.
Taking a break or stepping away for good
Self-exclusion blocks access to the account, either for a period or permanently. Use it when limits are no longer enough for you. Withdraw what you want to keep first, because first-withdrawal verification usually takes 24-48 hours.
You can also add barriers of your own. Remove saved card details from your devices, delete shortcuts to the site from your home screen and ask your bank whether it can block gambling transactions on your cards.
Where to get help in the UK
- Call GamCare on 0808 8020 133 from England, Scotland or Wales for support.
- Wales Gambling Helpline: 0808 281 9265.
Both calls are free. You do not have to be sure you have a problem before you call, and talking early is easier than talking late.
If you are worried about someone else
Raise it privately and without blame, and start with what you have noticed rather than what you think they should do. The helplines above also speak to family members and friends.
Keeping children away from gambling
Do not leave devices logged in where a child can reach them, and do not store passwords where they can be found. Players must be 18 or over, and a minor who gambles should be reported to the casino by an adult.
Complaints about the casino
If you are unhappy with how SpinFin has handled something, contact the casino first. For comments about this page, write to [email protected].
When the limit stops you, and when weekly offers tempt you
You have hit your deposit limit mid-session. Treat the limit as the answer. Log out, and leave raising it for a day when you are not mid-game. Raising a limit in the heat of play defeats its purpose.
The weekly offers keep calling you back. The midweek reload option and the weekly VIP cashback can tempt a repeat deposit. Set a weekly deposit limit first, then compare it with the reload thresholds of €20 (£16.88) for tier one and €50 (£42.19) for the 50 free spins. If your limit sits below those figures, the offer is not meant for this week.
Asking the casino about your limits
Live chat answers account and limit questions, so use it if you are unsure how a deposit, betting or time limit is set on your account. Say clearly which limit you want to check or change, and decide the new figure before you open the chat, not while you are in a game. A figure chosen in advance is harder to talk yourself out of later.